Quality Intelligence Animated workflow with fictional example records. Synthetic UK narration. 00:00:00.000 | The task Quality investigations become harder when reports, project records and correspondence are scattered. Quality Intelligence gives the reviewer a focused evidence view for investigating a recurring delivery or quality concern. 00:00:13.367 | Connect sources Ask which records indicate a recurring quality risk. Search the approved knowledge and correspondence sources, keeping permission filtering and the source authorities visible to the reviewer. 00:00:24.767 | Ask and investigate This fictional example groups a reported defect, a related project record and an evidence gap. These are starting points for investigation, with the original observations available for comparison. 00:00:37.167 | Inspect evidence Check whether the records corroborate one another. A relevant result can guide a quality investigation, but relevance alone does not prove that two events share a cause. 00:00:47.467 | Review and use The quality owner decides what needs checking next and where a corrective action belongs. Guided sample workflows show how evidence can support root-cause review and owned improvement work. 00:00:58.967 | Customer benefit The customer benefit is a more traceable investigation and a clearer view of missing evidence. Begin with one recurring issue and test whether the workflow helps the quality team reach a defensible next step.